Metro Mobility Contact Information

Mountain Metro Mobility Eligibility Office

Address: 1070 Transit Drive, Colorado Springs, CO 80903

Phone: (719) 392-2396, option #5

Email:  metrocertifications@coloradosprings.gov

Mountain Metro Mobility ADA Paratransit Service

Address: 1070 Transit Drive, Colorado Springs, CO 80903

Phone: (719) 392-2396

Email: mmobility@coloradosprings.gov

Note: For riders who can only communicate through email, this address can be used for making reservations, filing a complaint, or inquiries.   

City of Colorado Springs ADA Paratransit Coordinator

Address: 1070 Transit Drive, Colorado Springs, CO 80903

Phone: (719) 392-2396

E-Mail: mmobility@coloradosprings.gov

Quick Reference Numbers

Cancellations: (719)-392-2396, option #1  

Reservations: (719)-392-2396, option #2

Customer Service Advocate: (719) 392-2396, option #3  

File a Complaint: (719) 392-2396, option #4 

• Reasonable Modification Application
• Complaint Form 
• Complaint Flow Chart

ADA Eligibility Applications: (719) 392-2396, option #5

TTY device for hearing impaired: Call 711 for the State relay office

Note: For riders who can only communicate through email, you can email mmobility@coloradosprings.gov for making reservations, filing a complaint, or inquiries.